All DOE employees, students, families, & visitors seeking to enter DOE buildings must complete a health screening and show proof of vaccination before entering. Click Here.

NYC Account

All guardians should activate their child’s NYC Schools Account.

Did you know that you can track your child’s education on any computer, phone, or tablet? The
NYC Schools Account (NYCSA) is an app that lets you see your student’s grades, attendance,
fitness results, schedule, and more from anywhere and in all DOE languages: Arabic, Bengali,
Chinese, English, French, Haitian Creole, Korean, Russian, Spanish, and Urdu.

Click on your preferred language for information on how to create your account.

Learning Bridges

As the New York City Department of Education resumes in-person schooling this fall, most schools and early childhood programs will operate on a blended learning model. This means that each week, students will have some school days in person, and some school days remotely. Learning Bridges is a new program that will provide free child care options for children from 3-K through 8th grade on days when they are scheduled for remote learning.

How to Apply

If you are interested in the Learning Bridges program, please complete this application.
Need help completing the online application? Call 311 for assistance. If you already filled out the expression of interest form, you do not need to complete another application.

Devices + Tech Support for Remote Learning

The District 1 Superintendent’s Team provided workshops in English, Spanish and Mandarin for families to learn how to navigate Google Classroom and iLearn. Click on your preferred language for a recording of the presentations.

Google Classroom

Requesting Device + Distrbution

NEW -If you have a student with disabilities in a religious or independent non-public school and your student needs a device to learn remotely, you can now apply for one. Complete the Device Request Form linked below.

Device Request Form | More Info on Device Distribution

Student Device Loan Agreement

Before the Department of Education loans an iPad, the family MUST complete the Student Device Loan Agreement. By accepting the agreement and using the device, families agree that the device is the property of the NYCDOE, and it must be returned when on-site learning resumes.

Technical Support

The DOE is launching a family-facing Remote Learning Technical Support ticket system. Families (or someone on their behalf) can submit requests for technical support for a broad range of issues, including application support, lost, stolen, or broken devices, and delivery status, though the Technical Support for Families page. Note that when families select a topic and issue in the ticket submission form, the form will automatically list common resolutions to technical support problems; if the suggested resolutions do not resolve the family’s issue, they can continue to submit a tech support ticket by completing the form.

Hardware: Call AppleCare Support for the NYCDOE at 1-800-919-2775. When prompted, enter the PIN: 692363 (NYCDOE). ONLY call this number to ask about setting up your iPad or accessing learning applications once you receive the device. Do not call to check on the status of your device request. See iPad Distribution for information and timelines around devices.

Repairs: Send an email to AppleCare at acnycdoe@group.apple.com. Please include the device’s serial number and a brief description of the issue. If you are in District 75, email
D75ATRepair-Replacem@schools.nyc.gov.

Software: Call the DOE Service Desk at 718-935-5100.

Spectrum: Families can call 1 (844) 488-8395 to enroll. Installation fees will be waived for new student households, the company said. Spectrum said regular pricing will take effect at the end of the 60-day period if a customer doesn’t cancel or change the service

Presentations from U-Lit Coaches​

Universal Literacy Coaches, or U-Lit Coaches, are specialists provided by the New York City Department of Education who offer resources to help ensure all students are reading at or above grade level. Click through the options below to learn more about specific U-Lit programming.

Additional Resource

Phonemic Awareness Presentation

Activity Packet For Families

Picture Cards Activity

 

Comprehension Through Read Alouds Handout

Parent Resource for Fluency